Shipping policy

AUSTRALIA
$9.95 capped price shipping
For orders under $109.99
All orders are tracked

FREE
For orders over $110
All orders are tracked

NOTE: During sale periods (Mid-Year, End of Year, Black Friday or any other promotional events), free shipping does not apply. As a small business, we are unable to offer both discounted pricing and free shipping at the same time. We always ensure our sale discounts provide greater value than our free shipping offer during these periods. Thank you so much for your support and understanding..

$15 Express
Available on any order, dispatched faster and sent by Australia Post Express.
All orders are tracked

INTERNATIONAL
$25
For orders under $199.99
All orders are tracked

FREE
For orders over $200
All orders are tracked

$50 Express
Available on any order, dispatched faster and sent by Australia Post Express.
All orders are tracked

International customers: Please note, you are responsible for any taxes, duties, VAT and/or customs fees that may be charged at point of entry to your country. We do not offer returns or refunds for customers who refuse to pay the duties and taxes. If you are unsure of your country's limits and rates surrounding imports, please research this before purchasing.

We recommend allowing the following number of days after your order has been dispatched to receive it (estimate only):
· Australia: 1-5 business days
· New Zealand: 4-8 business days
· Rest of World: 6-12 business days

*Please note that during sales and new product launches, the time to dispatch orders can be 7-10 days.

Shipping Carriers

We use Australia Post registered shipping for Australian orders.
International orders are dispatched via Australia Post International Standard Shipping or DHL Express.

Shipping Disclaimer

We have chosen our delivery partners based on excellence and quality but there may be times when parcels are delayed due to unforeseen circumstances such as weather, natural disasters, transport complications and strikes. Sew Your Way cannot take responsibility for delays out of our control. Our delivery timeframes do not take customs processing and clearance delays into account as these events are out of our control.

Shipping Terms & Conditions

If your order arrives damaged, please get in contact at info@sewyourway.com.au as soon as possible so we can make it right.

In the case where a Return To Sender package has been received from Australia Post or the courier due to the customer not having collected the item, Sew Your Way is charged a return to sender postage fee. If the customer pays for the package to be resent, these charges will not be on-charged. In the event that the package is not resent, the Return to Sender charge plus an admin fee may be deducted from the refund total.